Posted By Austin Yorski about 1 year, 8 months ago
As I’m sure all of you are aware, there has been quite a nasty backlash to the ending of BioWare’s Mass Effect trilogy. From the “retake Mass EFfect” charity drive to a literal consumer complaint to the Federal Trade Commission, angry fans have let their displeasure be known. And BioWare has been listening.
In a morning blog post on the company’s site, co-founder of BioWare Dr. Ray Muzyka responded to the outrage with the promise that “Casey Hudson and the team are hard at work on a number of game content initiatives that will help answer the questions, providing more clarity for those seeking further closure to their journey.” The whole article comes off as incredibly articulate and professional, both admitting to some of the ending’s flaws, while standing behind the quality of the product as a whole. Perhaps most importantly, Muzyka reiterates that, “We’re working hard to maintain the right balance between the artistic integrity of the original story while addressing the fan feedback we’ve received.”
There you have it, folks. While I’ve seen quite a bit of pessimism about BioWare’s perceived “backing down” on the issue, it appears that this may be the most diplomatic solution possible. By ending his post with a simple, “Thank you for your feedback – we are listening,” Muzyka has essentially answered the reasonable criticism of BioWare not caring about fans. It remains to be seen if the company will completely cave by producing alternate ending DLC–akin to what happened with Fallout 3–but at least fans should know they’re not being ignored.
Let’s discuss entitlement and artistic integrity in the comments below.